COVID-19

If you have any of the symptoms described here: https://www.nhs.uk/conditions/coronavirus-covid-19/symptoms-and-what-to-do/

Please do not attend surgery or A&E. Please self isolate for 7 days and anyone that you live with will have to self-isolate for 14 days. 

If you are still unwell after 7 days please contact 111.

All appointments at the surgery will be provided remotely via telephone. If the clinician feels that it is necessary they will inform you and invite you into the surgery.

This is not needed. If you require an isolation note to give to your workplace please go to NHS 111 website and a self-isolation note can be downloaded.

This can be found on the following link: https://111.nhs.uk/

We are not providing letters to confirm that you have  a condition that requires special measures need to put in place.

If you are part of the high-risk group you will be contacted by NHS England. Otherwise, please discuss your situation and needs with your employer.

Due to minimising patient contact at the surgery and also our local pharmacies, where possible, we are asking patients to sign up for online services to request your repeat medication. You can do this by calling the surgery and verifying your details with a call handler who will then send your account details through an email. For access, you can find it here: https://www.patientaccess.com/ If you do not have internet access you can call our prescription request line on 01782 976362

To ensure that we provide a safe and accessible service we are asking all patients to nominate a pharmacy. You can do this through your usual pharmacy or by calling the surgery, for more information about nominated pharmacies please click on the following link:

https://www.nhs.uk/using-the-nhs/nhs-services/pharmacies/electronic-prescription-service/

Please contact your local pharmacy to discuss if this is possible. If you are in the at-risk group, self-isolating or struggling to find a pharmacy then please call us so that we can help. We are aware of several local pharmacies who are doing deliveries.

To ensure your safety we cannot issue more medication than recommended by the health authorities. If this advice is changed we will follow the guidance set out.

If you have previously been issued these for COPD then these will be available as per your care plan. It is not standard practice to issue rescue packs on the basis of ‘just in case’. Therefore, asthma patients who have never been issued rescue packs will not be prescribed them. There is no shortage of these supply items and it is safest to review a patient at the time of clinical need with regards to this

All annual reviews and routine reviews have been suspended to minimise patient contact. We will contact you when these reviews begin again.

Please contact the hospital directly to confirm the details of any upcoming appointments.

Adult carers fall into the Joint Committee on Vaccination and Immunisation (JCVI) priority group six. This group is the biggest group to be vaccinated and it will take the NHS several weeks to offer these eligible people the vaccine. There are three types of carers that fall into group six.
  • If you are a carer who receives a carers allowance, you are now eligible for your COVID-19 vaccine. Please call 119 or book online to book your appointment without delayhttps://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/.
  • If you are an informal carer who is already on your GP Practice’s ‘Carers Register’, please wait to be contacted over the coming weeks.
  • If you are a carer who is not registered with either the Department of Work & Pensions or your GP Practice’s ‘Carers Register’, please wait for further information over the coming weeks. We recognise the vital role carers play in caring for vulnerable individuals and would like to assure all carers that they will be invited for their vaccine over the coming weeks.

Everyone can help by following the rules set by the government and NHS England by practicing social distancing, high standards of hygiene and only leaving the house where completeley necessary.

Please make sure you look after yourselves and others to the best of your ability to ensure the best service possible during this difficult time.

If you wish to take part in a more active role you can become an NHS volunteer.

More details can be found here: https://www.england.nhs.uk/participation/get-involved/volunteering/nhs-volunteer-responders

NHS 111

Latest advice from the NHS 111 service for useful advice and a symptom checker

UK Government

Latest advice and measures from the UK Government